Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mandy Cooper

Mandy Cooper

January 19, 2026

5  out of  5
rating by Mandy Cooper
"I had an amazing experience with my insurance agent. They were incredibly thoughtful, patient, kind, and truly knowledgeable. They took the time to explain everything clearly, answered all of my questions without rushing me, and made sure that I felt confident about my decision. It's rare to find someone who is not only professional, but genuinely cares about helping you. I am so grateful for their support and highly recommend them to anyone who is looking for an agent that goes above and beyond."
Profile photo of Laura Leuzzi

Laura Leuzzi

January 10, 2026

5  out of  5
rating by Laura Leuzzi
"Jacob was fantastic to work with"
We responded:
"Laura, we appreciate the time you took to give us such a great rating and recognized Jacob's efforts! We're thrilled that you had a great experience at our office. Please let us know what we can do for you in the future."
Profile photo of Karl Kendl

Karl Kendl

January 3, 2026

5  out of  5
rating by Karl Kendl
"Good people, friendly and very helpful"
We responded:
"Thank you Karl! We really appreciate you taking the time to honor us with a 5-Star Review! We appreciate you!"
Profile photo of Olivia Bogardy

Olivia Bogardy

December 31, 2025

5  out of  5
rating by Olivia Bogardy
"Jacob did an amazing job explaining any questions I had and my quoted coverages. Very pleasant experience and will highly recommend this office to others!"
We responded:
"Thank you Olivia!! Jacob works hard and we appreciate your 5-Star Review!"
Profile photo of meredith Griffin

meredith Griffin

December 12, 2025

5  out of  5
rating by meredith Griffin
"Jacob did an Awesome job at getting me a good rate on my home insurance. Thank you!"
We responded:
"Meredith thank you for showing your appreciation for Jacob with this 5-star review! It really means a lot to us that you took the time to give us a review!"
Profile photo of craig krems

craig krems

November 13, 2025

4  out of  5
rating by craig krems
"extremely helpful."
We responded:
"Craig THANK YOU! We appreciate you as a customer, glad we could connect last week!"
Profile photo of teja podila

teja podila

November 10, 2025

5  out of  5
rating by teja podila
"I’m really happy with my experience at Brad Bender State Farm Insurance Agency — it was 100% worth choosing them! Everyone at the agency is polite, friendly, and quick to respond. A special shout-out to Jacob — he’s the best! He’s incredibly polite, patient, and always takes the time to explain everything clearly. I truly appreciate his professionalism and kindness. I plan to stay with them for all my vehicle insurance needs, and I’ve already referred several friends — I’ll definitely keep recommending them. You really can’t ask for anything more than great service and genuine care!"
We responded:
"Thank you so much for the 5-Star review! Jacob has enjoyed the relationship and getting to know you. We really appreciate your review and feelings about the experience. Looking forward to continuing to take care of your needs."
Profile photo of Keith

Keith

November 5, 2025

5  out of  5
rating by Keith
"Awesome service"
We responded:
"Thank you, Keith, for taking the time to reward us with a 5-Star Review! We appreciate your business and the Review!"
Profile photo of Jackie Buescher

Jackie Buescher

November 3, 2025

5  out of  5
rating by Jackie Buescher
"Very pleasant experience Staff is very informed and professional."
We responded:
"Thank you Jackie! Your 5-Star review means a lot to us! Thank you for taking the time to recognize our office. Professional and informed are definitely what we are hoping to accomplish."
Profile photo of James

James

November 3, 2025

5  out of  5
rating by James
"Brad and his team to a great job of helping customers! I highly recommend this office if you are in need of ANY insurance."
We responded:
"Thank you James! We appreciate the 5-Star Review! Your confidence in us is greatly appreciated!"
Profile photo of Charles Jordan

Charles Jordan

November 3, 2025

4  out of  5
rating by Charles Jordan
"The agent did a wonderful job in bring me back to the State Farm fold. Thank you very much."
We responded:
"Charles very glad to have you back in the fold! Thank you for taking the time to give us a review. We’ll be reaching out to find out how to turn that 4-Star to a 5-Star 🙂"
Profile photo of Dan Pedersen

Dan Pedersen

October 20, 2025

5  out of  5
rating by Dan Pedersen
"I have dealt with a few reps from here, the only ones I know by name are Alexandra and Kaelyn, however, I’m sure there are more who have contributed to my experience. They are always so fast to respond, and will even communicate with you via text message within minutes. Absolutely second to none customer service, would recommend to anybody who will listen to me."
We responded:
"Dan thank you for acknowledging the team and their efforts! We really appreciate your 5-Star Review!"
Profile photo of Elbonie Littlejohn

Elbonie Littlejohn

October 15, 2025

5  out of  5
rating by Elbonie Littlejohn
"Great help with changing polices over. Answered all my questions. Great customer service skills"
We responded:
"Thank you Elbonie! Your 5-Star Review means a lot to us! Welcome to the Agency!"
Profile photo of Christian M Gonzalez

Christian M Gonzalez

October 13, 2025

5  out of  5
rating by Christian M Gonzalez
"I'd like to say I had a really good time talking to Brad my wife and I delegated so cool he was really patient we enjoyed a service and we're pretty thankful we had him to talk to and help us walk us through everything"
We responded:
"Christian, thank you for the 5-Star review for our Agency. We have to give credit, where credit is due. Jacob was the account rep that took care of your family. Welcome aboard, we look forward to continuing to earn your business!"
Profile photo of Nichole Lenz

Nichole Lenz

October 7, 2025

5  out of  5
rating by Nichole Lenz
"Excellent job today helping me with a new policy at a cheaper rate than what I was currently paying. He also assured me if I needed any help using the app, he would be right there. Very nice to talk to, and very polite. He offered to help me today but I wanted to set it up myself. Thank you!!"
We responded:
"Thank you so much Nichole! Jacob loves taking care of customers and we appreciate him! Welcome to the Agency. Thanks for the 5-Star!"
Profile photo of Garrett Thompson

Garrett Thompson

October 2, 2025

5  out of  5
rating by Garrett Thompson
"Brad and his team have always been super responsive, honest and very well priced for our Home and Auto Policy! They have gone above and beyond to make sure things happen in a timely matter on all of our claims. Thanks!"
We responded:
"Always a pleasure to work with your family Garrett! Thanks for taking the time to give us a 5-Star review, Thanks!"
Profile photo of Xavier Miklic

Xavier Miklic

September 30, 2025

5  out of  5
rating by Xavier Miklic
"I was recently overpaying progressive insurance, 314$ the people here at state farm were able to knock off 250$ off my bill im beyond happy thank yall"
We responded:
"Xavier thank you for the 5-Star review! We love being able to bring you onboard! Welcome and we look forward to continuing to help protect you."
Profile photo of Travis Bayham (squirrelbear)

Travis Bayham (squirrelbear)

September 29, 2025

5  out of  5
rating by Travis Bayham (squirrelbear)
"Jacob was awesome and saved me so much money. Took all the time to walk me through everything and get me set up for what I needed."
We responded:
"Thanks Travis! Jacob is Awesome! He works hard to earn your business and make sure we are educating as we go! Thanks for the 5-Star Review!"
Profile photo of Shelby L.

Shelby L.

September 29, 2025

5  out of  5
rating by Shelby L.
"This young man was very helpful in breaking down my policy."
We responded:
"Thank you, Shelby! That young man was Jacob! Thank you for taking the time to share a 5-Star Review with us for Jake's work. Welcome to the agency!"
Profile photo of mike besida

mike besida

September 29, 2025

5  out of  5
rating by mike besida
"Brad and John and the whole crew at the Strongsville State Farm agency are fantastic"
We responded:
"Thanks Mike! We look forward to seeing you in person soon! Thanks for the 5-Star Review!"
Profile photo of Carol Pifer

Carol Pifer

September 26, 2025

5  out of  5
rating by Carol Pifer
"Jacob was great at answering all my questions, he was very helpful, and kind!"
We responded:
"Thank you Carol!! Jacob is always striving to take care of customer needs. Thank you for acknowledging his efforts! Welcome to our agency!"
Profile photo of Carl Peterson

Carl Peterson

September 17, 2025

5  out of  5
rating by Carl Peterson
"Brad Bender, first class person, first class agent, five star service. A person cannot ask for more.!!"
We responded:
"So kind of you Carl! Thanks for the 5-Star Sir!"
Profile photo of john nichol

john nichol

September 15, 2025

5  out of  5
rating by john nichol
"Great rates. I'm just starting my state farm experience with John my agent."
We responded:
"John thank you for recognizing Jon’s efforts! We appreciate the 5-Star Review!"
Profile photo of david watson

david watson

September 15, 2025

5  out of  5
rating by david watson
"Jacob from State Farm was real patient nice guy he set me up right away thanks Jake from State Farm."
We responded:
"Thank you David for recognizing our “Jake”! We appreciate you taking the time to give us a 5-Star Review!"
Profile photo of Irene Kazee

Irene Kazee

September 13, 2025

5  out of  5
rating by Irene Kazee
"Brad has an incredible work ethic. He is super helpful and thorough."
We responded:
"Thank you Irene! It was great to see you and Jim! And glad to be able to help!!"