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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kimberly Salcedo

Kimberly Salcedo

March 23, 2026

5  out of  5
rating by Kimberly Salcedo
"Jacob was amazing to work with. He was very efficient, informative & definitely helped me with getting a good rate. The process was super smooth and quick. Definitely recommend working with Jacob! Thank you again"
We responded:
"Thank you Kimberly! Jacob is a great ambassador to our new customers! Welcome aboard and THANK YOU for the 5-Star review!"
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Darlene Kirkland

March 18, 2026

5  out of  5
rating by Darlene Kirkland
"The Agent at State Farm , Name Jacob, very Professional, kind, knowledgeable and prompt, Jacob also was very caring when I mentioned I'd recently suffered a traumatic lost of my husnd of 32 years. Jacob expresses his sincere condolences. FIVE STARS for you Jacob and State Farm for a Service Like A GOOD NEIGHBOR ....JAKE got me not only a great car Insurance Policy but home insurance also..I will recommend Jake and Stae Farm to family, friends and others.to State farm and ask for JACOB.."
We responded:
"Darlene, Awesome review! Thank you! So glad you are happy and we are excited to have you as a customer! Also it really means a lot that you took the time to point out Jacob and the value he brought to the experience. Thank you!"
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Lacey Y

March 9, 2026

5  out of  5
rating by Lacey Y
"Jacob did a wonderful job setting me up with car and renters insurance. He was not only so pleasant but also prompt, knowledgeable, and made sure that I had coverage that fit my personal needs best, all at an affordable price."
We responded:
"Thank you Lacey for recognizing Jacob’s work with you! We really appreciate the 5-Star Review!"
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Stephanie Lacey

March 6, 2026

5  out of  5
rating by Stephanie Lacey
"Jacob did a wonderful job helping us with our home and car insurance. It made it such an easy process and kept the line of communication always open."
We responded:
"Thank you Stephanie! Jake sure does work hard for customers. He and we appreciate you and the 5-Star Review! Welcome!"
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Anna Pipitone

February 27, 2026

5  out of  5
rating by Anna Pipitone
"Jacob on the Brad Bender team was amazing he made sure I have everything I need!"
We responded:
"Thank you, Anna! And thank you for recognizing Jake! He is our Jake from State Farm, and he works very hard for our customers. Welcome aboard and thank you for the 5-Star review!"
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Kela Jackson

February 20, 2026

5  out of  5
rating by Kela Jackson
"The Brad Bender Team ALWAYS provides exceptional service on every level"
We responded:
"Thanks Kela! We appreciate you! Thanks for the 5-Star review!"
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Brittney Valore

February 19, 2026

5  out of  5
rating by Brittney Valore
"Brad has been wonderful to work with. Very responsive and on top of his communication!"
We responded:
"You guys are awesome to work with! Thanks Brittney for giving us a 5-Star Review!"
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Amanda

February 19, 2026

5  out of  5
rating by Amanda
"Just relocated back to Ohio from south carolina. It was easy, fast, efficient! Did everything over a quick phone call. Jacob was great explaining everything to me and making sure I had the best coverage for my needs."
We responded:
"Welcome back to Ohio! Thank you for your 5-Star Review. Jacob definitely takes his job seriously and makes sure he takes care of our customers! Thanks Again!"
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Alan Newsom

February 17, 2026

5  out of  5
rating by Alan Newsom
"Jacob responded to my contact immediately and educated me on renters insurance and pointed me towards my best option. Thank you so much."
We responded:
"Thank you Alan! Jacob works really hard to do the right thing for our customers. Welcome to our Agency!"
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Jen Avila

February 12, 2026

5  out of  5
rating by Jen Avila
"5 star for being hands-on and helpful! Jacob Hoover help me navigate with the options in renters insurance. Also when I need to make some changes on the information on the policy, he responded and updated the information promptly. It really saved me a lot of hassle when I presented the documents to the property owner. Good job!"
We responded:
"Thank You Jen for the 5-Star review! Jacob really strives to make sure folks are taken care of. He enjoys what he does and we appreciate him."
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Whitewolf

February 11, 2026

5  out of  5
rating by Whitewolf
"Extremely helpful and great to talk to. Helped us save money on auto and home"
We responded:
"Thanks for recognizing our office! Thank you for the 5-Star Review too!"
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Neal Fisher

February 6, 2026

5  out of  5
rating by Neal Fisher
"I started out with Jim Dickerson as my insurance agent 46 years ago. It was great to have Brad Bender take over and continue with the great service and coverage that State Farm is known for."
We responded:
"Neal thank you for continuing to let us serve your needs! And THANK YOU for the 5-Star Review!!!!!"
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Arwen Swords

January 27, 2026

5  out of  5
rating by Arwen Swords
"Switched from geico and jacob was great he was even wearing khakis! He saved me almost $100 a month!"
We responded:
"Always love when we can give you top-notch service and top-notch coverage...AND save you money! Thanks for recognizing Jake in this 5-Star Review!"
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Mandy Cooper

January 19, 2026

5  out of  5
rating by Mandy Cooper
"I had an amazing experience with my insurance agent. They were incredibly thoughtful, patient, kind, and truly knowledgeable. They took the time to explain everything clearly, answered all of my questions without rushing me, and made sure that I felt confident about my decision. It's rare to find someone who is not only professional, but genuinely cares about helping you. I am so grateful for their support and highly recommend them to anyone who is looking for an agent that goes above and beyond."
We responded:
"Mandy thank you so much for such a thoughtful review! We DO actually care about our customers . Thank you for confidence in us, we look forward to continuing to take care of your needs."
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Laura Leuzzi

January 10, 2026

5  out of  5
rating by Laura Leuzzi
"Jacob was fantastic to work with"
We responded:
"Laura, we appreciate the time you took to give us such a great rating and recognized Jacob's efforts! We're thrilled that you had a great experience at our office. Please let us know what we can do for you in the future."
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Karl Kendl

January 3, 2026

5  out of  5
rating by Karl Kendl
"Good people, friendly and very helpful"
We responded:
"Thank you Karl! We really appreciate you taking the time to honor us with a 5-Star Review! We appreciate you!"
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Olivia Bogardy

December 31, 2025

5  out of  5
rating by Olivia Bogardy
"Jacob did an amazing job explaining any questions I had and my quoted coverages. Very pleasant experience and will highly recommend this office to others!"
We responded:
"Thank you Olivia!! Jacob works hard and we appreciate your 5-Star Review!"
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meredith Griffin

December 12, 2025

5  out of  5
rating by meredith Griffin
"Jacob did an Awesome job at getting me a good rate on my home insurance. Thank you!"
We responded:
"Meredith thank you for showing your appreciation for Jacob with this 5-star review! It really means a lot to us that you took the time to give us a review!"
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craig krems

November 13, 2025

4  out of  5
rating by craig krems
"extremely helpful."
We responded:
"Craig THANK YOU! We appreciate you as a customer, glad we could connect last week!"
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teja podila

November 10, 2025

5  out of  5
rating by teja podila
"I’m really happy with my experience at Brad Bender State Farm Insurance Agency — it was 100% worth choosing them! Everyone at the agency is polite, friendly, and quick to respond. A special shout-out to Jacob — he’s the best! He’s incredibly polite, patient, and always takes the time to explain everything clearly. I truly appreciate his professionalism and kindness. I plan to stay with them for all my vehicle insurance needs, and I’ve already referred several friends — I’ll definitely keep recommending them. You really can’t ask for anything more than great service and genuine care!"
We responded:
"Thank you so much for the 5-Star review! Jacob has enjoyed the relationship and getting to know you. We really appreciate your review and feelings about the experience. Looking forward to continuing to take care of your needs."
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Keith

November 5, 2025

5  out of  5
rating by Keith
"Awesome service"
We responded:
"Thank you, Keith, for taking the time to reward us with a 5-Star Review! We appreciate your business and the Review!"
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Jackie Buescher

November 3, 2025

5  out of  5
rating by Jackie Buescher
"Very pleasant experience Staff is very informed and professional."
We responded:
"Thank you Jackie! Your 5-Star review means a lot to us! Thank you for taking the time to recognize our office. Professional and informed are definitely what we are hoping to accomplish."
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James

November 3, 2025

5  out of  5
rating by James
"Brad and his team to a great job of helping customers! I highly recommend this office if you are in need of ANY insurance."
We responded:
"Thank you James! We appreciate the 5-Star Review! Your confidence in us is greatly appreciated!"
Profile photo of Charles Jordan

Charles Jordan

November 3, 2025

4  out of  5
rating by Charles Jordan
"The agent did a wonderful job in bring me back to the State Farm fold. Thank you very much."
We responded:
"Charles very glad to have you back in the fold! Thank you for taking the time to give us a review. We’ll be reaching out to find out how to turn that 4-Star to a 5-Star 🙂"
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Dan Pedersen

October 20, 2025

5  out of  5
rating by Dan Pedersen
"I have dealt with a few reps from here, the only ones I know by name are Alexandra and Kaelyn, however, I’m sure there are more who have contributed to my experience. They are always so fast to respond, and will even communicate with you via text message within minutes. Absolutely second to none customer service, would recommend to anybody who will listen to me."
We responded:
"Dan thank you for acknowledging the team and their efforts! We really appreciate your 5-Star Review!"